| Issue ID | 1030546 |
| Internal NHTSA # | 10557845 |
| Manufacurer | Mercedes-Benz USA, LLC. |
| Brand | MERCEDES BENZ |
| Model | E350 |
| Model Year | 2014 |
| File date | 26/12/13 |
| Component | VISIBILITY/WIPER |
| Product type code | VEHICLE |
| Description of the problem | in october of 2013 i leased a 2014 mercedes e350. The vehicle had been parked overnight at my home on 12/25/13 and upon entering the vehicle on 12/26/13, i noticed a large crack extending approximately 15 inches from the bottom of the driver's side windshield wiper and up to the center portion of the windshield. When i parked the vehicle at my home on 12/25/13 this large 15 inch crack did not exist. I took the vehicle to the mercedes dealership on 12/27/13 and was told the huge crack in the windshield was caused by a small impact, about the diameter of a pencil point just below the windshield wiper. The extremely small pencil point diameter impact caused the windshield to develop the crack overnight while the vehicle was parked at my home, since the large crack didn't exist when i last exited my vehicle at my home on 12/25/13. I believe that if such a small pencil point sized impact as alleged by the dealer, could cause such a large crack to develop overnight while my vehicle was parked at my home, the windshield itself is defective and the weakness of the e350 windshield poses a serious safety hazard. |
| Vehicle Mileage at Failure | 1147 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | WEST CHESTER, PA |
| VIN pattern | WDDKJ5KB0EFXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |